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Customer Service CWI

You can reach us at: 1-877-9-CWIMED | info@cwimedical.com | Live Chat
CWI Medical, LLC
200 Allen Boulevard
Farmingdale, New York 11735
Office Hours:
Monday through Friday
8:00 am to 5:00 pm (EST)
Toll-Free: 1-877-929-4633
Sales: 1-631-753-8390
Fax: 1-631-753-8394
Hablamos español | We Speak Chinese

Find answers on website features and orders on our Frequently Asked Questions section.

Ask us about billing your insurance or Medicaid.

Advice from our Health & Wellness Experts
For Health & Medical Issues:
Dr. Dave Pollack
For Prescription Inquiry:
Irene Lam, RPH
For Fitness Advice:
Coach Noah Lam
Dr. Dave Pollack
For Health & Wellness information, check out our articles at our CWI HealthHub section.


Incontinence Product Information
For help with continence care products, view the following guidelines:
Size Information & Product Selection Guide.

Online Order Problem
Should you encounter any technical difficulties while processing an Online Order, please contact us directly at 1-631-753-8390. For after hours, you may email us at helpdesk@cwimedical.com.

Opening A Terms Account
For information on creating a Purchase Order or wholesale account, visit our section:
Government, Education & Medical Facilities.

Automatic Delivery
To sign up, update, or change an Auto Delivery, please call toll-free 1-877-929-4633.  For more information, click here.

Senior Discount Card
An application must be completed and mailed.  To download the application, 
click here 
(pdf format).

Cancel Newsletter Subscription
Customers may unsubscribe from the email Newsletter by following the instructions provided at the bottom of our newsletter emails.
Ask the Experts
© 2001-2012 CWI Medical - Medical Supplies and Health Care Products
Farmingdale, New York 11735 - 1-877-929-4633